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Frequently Asked Questions  


Q. How much does a security system cost?
A. Every alarm system will be different because every home and business is unique. Call us and allow our security specialists to perform a free analysis of your security needs and present you with an affordable proposal that suits you.

Q.Who monitors my alarm system?
A. Once installed, your alarm system is monitored 24 hours a day, 7 days a week. When activated, your system is programmed to call our station via the telephone lines in your home. We can also provide you with "secured monitoring" with internet motion, long-range radio, or cellular back-up systems.

Q. How long is my contractual obligation?
A. Our normal monitoring contract is renewable annually. There is no long-term obligation and no lease fees. You own your security equipment!

Q. May I pay on a quarterly, semi-annual or annual basis?
A. Yes. Our normal monitoring contract is paid annually, however you may make arrangements for other payment options with our finance department.

Q. What if I have a business that I want protected?
A. Alarms of Berkshire County has specialists in both residential and commercial security. Whether it is a basic security system you are looking for, or a more sophisticated system including closed-circuit television, access control, and even environmental controls; WE CAN HELP.

Q. Who manufactures your equipment?
A. We have many different vendors in the alarms industry. (see Partners) The type of system that will be in your home or business depends upon your security needs. Our main supplier of control panels is GE-Interlogix Inc., however we also deal with ADEMCO, RADIONICS, DSC, FIRE-LITE and many others.